IT IS TIME TO PUT ON YOUR DETECTIVE CAP, SHERLOCK!
Each new guest is asked some basic questions prior to having an appointment booked- this way we know what to expect- and what is expected of us- before they get here.
Some questions to ask NEW GUEST arriving to your salon:
1) Hair length, density, texture? (heads up for your stylists- also this may help you to book new guest with the most appropriate hair dresser for them.)
2) Is this going to be a whole new look or just maintenance? (are you going into corrective situations- if so, maybe a consult is needed.)
3) When was the last time you had cut/color/highlights? (stylist knows a little history of the hair)
I like to be sure my hair stylists have enough time with new guests- I never want a new guest to have an unfulfilled and disappointing visit because the hair dresser didn't have enough time for them.
Think of it as your bag of tricks...
*I spend way too much time finding silly pictures*